If you want top-quality HR support... We should work together!




Take a moment and imagine a world where you could…

Intrigued? Let me tell you a bit more about what I can offer you.

My name’s Mandy

With over 15 years’ experience in HR & People Management, I’ve figured out the strategies that truly work when it comes to creating a happy, high performing team, and tackling problems in the workplace. Now I share my expertise with entrepreneurs and business owners through a variety of services, tools & templates.

Here’s the type of things my clients are asking me and my team to do:

Create a Culture book to help tell a great story around why people should work for us
Identify my HR / legal risks and put in place measures to better protect the business
Help me build an Induction Programme for new joiners, so their productive faster
Advertise my jobs and interview with me, so I can hire the best people
My team are leaving me! Help me reduce my high employee turnover
Tell me how I can motivate my team and get them to work better together?
My team structure isn’t working for me anymore – help me build a better one

Choose from

HR Tools + Templates
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Perfect for anyone wanting how-to guides or HR templates to save time, solve problems and avoid costly mistakes

1-1 Support from Mandy
From just

Perfect if you need to solve a problem that's draining your time and energy or want game-changing HR strategies

Outsource HR Tasks
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Perfect for fast-growth startups or businesses with 10 to 300 employees, wanting flexible + affordable HR support


3 ways to work with me for free

  1. Get my HR guide

    Designed specifically for entrepreneurs & business owners, this HR guide covers the ESSENTIAL things you need to know, including employment contracts, the law and managing people.

  2. Read my blog

    To get my top HR tips and advice on hiring, managing, rewarding & motivating people. I cover a range of topics from dealing with employees with a bad attitude through to hiring a VA.

  3. Ask me a question

    I aim to answer any quick HR questions from UK business owners for free. Subscribe to my free newsletter to find out how you can ask me your question and receive free tips & advice.

Kind Words

Mandy is one of the very best HR professionals I have had the pleasure to work with. She is professional, committed, smart and creative.

Tom, Director

The key to Mandy's success lies in the fact that she really cares about people. What shines through is her kindness and respect for others.

Anna, Assistant

Mandy is precise, thoughtful and innovative. She never shies aways from hard problems or conversations.

Genevieve, CIO

I would absolutely recommend Mandy and HR Refresh. She certainly made my experience hassle free, easy and affordable

Tom, Managing Director

After I spoke to Mandy I felt like a weight had been lifted from my shoulders. I would highly recommend this service to any small business owner

Lee, Entrepreneur

We would highly recommend HR Refresh for the professionalism and thorough service and care in supporting our business and providing valuable guidance

Mark, FinTech Company

I would highly recommend Mandy, who has been a phenomenal source of support

Carly, Entrepreneur

Mandy works very hard, is passionate about what she does and leads by example

Karen, Director


Below you'll find answers to the questions we get asked the most

  • Who do you work with?

    I work mostly with entrepreneurs and small business owners (with up to around 300 employees). However, I also help people with HR responsibility (including HR professionals, PA’s, Operations Managers & Office Managers). 

  • What is virtual HR?

    Virtual HR means we provide HR support remotely, usually via phone, video or email. This helps to keep costs down for you and means you don’t have to worry about finding us a desk. However, we do travel to see our clients when needed. 

  • How many people work for HR Refresh?

    We are a team of 4 experienced and qualified HR professionals based in (or near) to Milton Keynes, which includes me (HR Director), plus a Virtual HR Manager, HR Assistant & Training Manager. 

  • Who are your clients?

    We don’t like to publicly name our clients, when they’ve come to us for confidential advice. But they include Solopreneurs across many industries, tech start-ups, charities, retailers and manufacturers. Ask us if you want details. 

  • Where are you located?

    We are based in Milton Keynes, which is 30 minutes on the train to London. However, because most of our services are virtual, it does mean that we can provide support to most UK businesses. 

  • Can you help with a one-off project?

    Yes, we can help you with HR Projects. Please get in touch to let me know what you’re looking for and want to achieve, your timeframe and your budget. I’ll provide a quote based on what you need. 

  • Can I increase or decrease my hours if needed?

    Generally, we would agree a set number of hours each month. If you wanted to reduce your hours, it’s just 30 days’ notice. If you want to increase them for just one month, because you have additional work then I will do my best to accommodate your request.

  • Do you offer HR software?

    We don’t personally build software. However we know the best HR systems out there and can help you steer clear of the ones that are clunky and poorly designed. We can help you choose one that will add value to your business and reduce admin.