Hi, I’m Mandy

I'm a flexible HR Director for ambitious businesses. I'm not your typical ‘old school’ HR professional that talks about rules and policies. I'm a forward thinking HR expert that loves to create innovative solutions that add value and work in the modern world.

I believe that every new employee who joins your company will either help you accelerate your success – or become a blocker to achieving your goals.

So, if you don’t have HR support in your business, it’s down to you to figure out how to attract, hire, motivate and keep the best people, and meet your legal obligations to avoid being sued or fined. But, this isn’t easy!  The law is complex and confusing. People can be tricky and unpredictable. You’re busy doing other things. So, the HR stuff can easily fall to the bottom of your list!

Which is where I come in. I work with UK entrepreneurs, small businesses owners, just like you, as a dedicated HR Director, but in a flexible, affordable & convenient way.

If you’re new to my site, then I would recommend you start with this page which will give you an overview of the services I offer and how I can help you for free, whether you’re hiring your first employee or already have a team. You can also visit my shop if you want downloadable HR Templates to save time and avoid costly mistakes. Whatever you need, I’d be delighted to help you.

Why I set up HR Refresh

I used to be a corporate high flyer. I spent 12 hours a day, glued to my emails, constantly running to meetings and travelling back and forth from New York. I loved working in HR, but what I realised was I didn’t like was the corporate way of doing HR i.e. the bureaucracy, politics and pointless rules and processes.

So in 2017, I decided to set up HR Refresh with the aim of offering modern HR and people management support to smaller businesses that could really benefit from my HR experience and expertise. Ultimately, a service that’s ‘refreshingly different’ from traditional HR consultancies.

Now I work with amazing companies, in a variety of sectors including Fin-Tech, Charities, Education, Retail and Creatives, in a flexible, affordable and convenient way.

My Experience

  • I have a Masters in HR Management and a degree in Business Studies, and I’m fellows accredited by the CIPD (which basically means I’ve proven myself as an HR Director).
  • During my career, I’ve worked for a variety of companies, in very senior HR roles, including Global HR Director for Pearson Technology and Head of HR at Argos.
  • I’ve done pretty much everything from helping hundreds of people be more confident and effective at managing people, improving employee engagement levels, solving complex problems like absence, conflict and poor performance as well as identifying how companies can work more effectively and become more profitable (yes really, that’s the role of a HR Director).
  • I’ve led a team of 25 people myself, so I know first-hand how rewarding, yet challenging people management can be.

When I’m not working…

You’ll either find me at a coffee shop, at the gym or spending quality time with my friends and family. I’m also a big advocate of flexible working.

I’d love to help you with your HR challenges.

Whether you’re thinking about hiring for the first time or you already have a team in place, I know we can help you.

I want to invite you to join my community. By signing up (it’s free), you’ll get access to some free HR Resources, discounts, invitations to free webinars and more. Click the button below to sign up…

Sign Me Up For Free

How can I help you today?

Choose from the following 3 options

I'm hiring my first employee

If you're thinking about hiring your first employee, then congratulations. My resources have been designed to help you save time and avoid costly mistakes

I need some training

My People Manager Bootcamp is a 4-week programme designed to give you the confidence, skills and tools to manage your team and avoid being sued or fined

I want flexible HR support

My HR services are for start-ups, SME's and charities and are designed to be flexible affordable & convenient. You can also book online if you want urgent HR advice