Hi, I’m Mandy

I'm a flexible HR Director for Tech Start-Ups, Small Businesses & Charities in the UK with between 1 and 250 employees. So, whether you're hiring your first employee, looking for affordable HR Support or want to build your dream team, I'd love to help you.

I believe that every new employee who joins your company will either help you accelerate your success – or become a blocker to achieving your goals.

But, ensuring your team work brilliantly together and avoiding costly legal mistakes isn’t easy! People can be tricky and unpredictable. You’re busy doing other things. The law is complex and confusing. So, the HR stuff can easily fall to the bottom of your list!

Which is where I come in. I work with UK entrepreneurs, small businesses owners, just like you, as a dedicated HR Director, but in a flexible, affordable & convenient way.

I’m not your typical ‘old school’ HR professional that talks non-stop about rules and policies. I’m all about HR support that works in the modern world. Click here to read about how I can help you, or for downloadable HR Tools and Templates visit my shop.

Why I set up HR Refresh

Having worked as an HR Director for big corporates for most of my career, it was only when I started helping some friends who ran small businesses that I realised how traditional HR consultancies and even ACAS are no longer helpful.

As a small business owner, when you need urgent HR advice, you don’t want to speak to someone in a call centre, that has no real-world experience or never managed a team. And if you only need support on an ad hoc basis, you probably don’t want to sign up to lengthy subscriptions.

So in 2017, I decided to set up HR Refresh with the aim of offering HR support and leadership coaching to smaller businesses that would really benefit from my HR experience and expertise. Ultimately, a personalised service that’s ‘refreshingly different’ from traditional HR consultancies and is based on offering quality HR support in a flexible, affordable and convenient way. A service where you don’t speak to lots of consultants. You always work directly with me.

Now I work with amazing companies, in a variety of sectors including Fin-Tech, Charities, Education, Retail and Creatives and I create downloadable tools and templates to help my clients save time and avoid costly mistakes

My Experience

  • I have a Masters in HR Management and a degree in Business Studies, and I’m fellows accredited by the CIPD (which basically means I’ve proven myself as an HR Director).
  • During my career, I’ve worked for a variety of companies, in very senior HR roles, including Global HR Director for Pearson Technology and Head of HR at Argos.
  • I’ve done pretty much everything from helping hundreds of people be more confident and effective at managing people, improving employee engagement levels, solving complex problems like absence, conflict and poor performance as well as identifying how companies can work more effectively and become more profitable (yes really, that’s the role of a HR Director).
  • I’ve led a team of 25 people myself, so I know first-hand how rewarding, yet challenging people management can be.

When I’m not working…

You’ll either find me at a coffee shop or spending quality time with my friends and family. I’m also a big advocate of flexible working.

I’d love to help you with your HR challenges.

Whether you’re thinking about hiring for the first time or you already have a team in place, I know we can help you.

I want to invite you to join my community. By signing up (it’s free), you’ll get access to some free HR Resources, discounts, invitations to free webinars and more. Click the button below to sign up…

Sign Me Up For Free

How I can help you

Choose from the following options:

I need help with hiring

I'm a small business owner looking to grow my business. I need help to attract and hire the best people and put in place robust employment contracts.

I need affordable HR Support

I'm a small business owner, with a team of 2-20 people. I'm looking for HR Templates, Tools & Advice, delivered in a flexible, affordable and convenient way.

I want to outsource HR

I want to outsource a one-off HR Project or hire an HR Director to provide ongoing support, to help me grow or transform my business, from just 7 hours per month.