Welcome to my blog

My collection of HR tips and resources, along with my thoughts and all the goings on at HR Refresh.

GDPR: What is it and what the HR implications for small businesses with employees 

16th March 2018   .   10 minutes read

It’s almost 20 years since the Data Protection Act was introduced! So, the EU leaders felt it's time for a revamp and consequently have introduced the General Data Protection Regulations (known as GDPR), which comes into effect on 25th May 2018. … read more

Why every small business needs an employee handbook (and how to get the most out of it)

28th February 2018   .   10 minutes read

Whether you have 1 employee or 250, having an employee handbook for your business is a win-win for you and your team. Plus it should cover your legal requirements. Here I explain what it is, why you need one and how you can get the most out of it. … read more

Think planning an induction for your new employee is a waste of time? Then think again

21st February 2018   .   5 minutes read

An Induction is basically the process we use to welcome new employees into your business and help to and prepare them for their new role. It may be time-consuming but it's really important to get right. … read more

Has your employee disappeared? What to do when your employee goes AWOL

19th February 2018   .   10 minutes read

When your employee goes AWOL, it's incredibly frustrating. You don’t know what’s caused their absence, if the person’s ok, or when they will return. It so easy to take it personally when it's your business. … read more

#3 signs your best employee is going to leave you (and how to stop them)

14th February 2018   .   4 minutes read

As a small business owner, the team you employ is a huge contributing factor to the success of your business. So when one of your star employees tells you they’re leaving, it can be devastating. … read more

My #1 tip for hiring a Virtual Assistant (and what to do before you hire one)

12th February 2018   .   6 minutes read

The concept of outsourcing your business admin to a virtual assistant (VA) is not that new, but it’s a practice that has really grown in popularity over recent years and now everyone wants to hire a VA. … read more

What to do if your employee has a bad attitude (and take control of the situation)

7th February 2018   .   9 minutes read

Why is it that some employees think it’s ok to have a bad attitude at work? They think it's acceptable to turn up late, not reply to your emails, or make frequent errors with no apology. … read more

The no. 1 question you should NEVER ask when interviewing someone (plus free cheatsheet)

5th February 2018   .   6 minutes read

If you're a business owner, it's likely that you interview people, as part of your hiring process. But if you're asking this question, either to make conversation or because you're curious, it could get you into trouble... … read more

5 really useful tips to becoming a better boss: No matter now busy you are

2nd February 2018   .   6 minutes read

Keen to improve your people management skills, but short on time? Or perhaps you're not sure what you can do differently to be a better boss? Here's 5 things I've seen work brilliantly, which you can try today…… read more

Want FREE HR Advice? Here’s how you can work with me for free.

31st January 2018   .   3 minutes read

If you're a UK business looking for some HR advice, but not sure if you need a 1-1 session, training or any of my how-to guides at this point, I'd like to tell you about 3 ways you can work with me for free... … read more

Want to know the secret to hiring the right person every time?

30th January 2018   .   8 minutes read

Hiring the right person can be game-changing for both you and your business. But getting it wrong can be a nightmare. Here's my 3 top tips to help you make consistently great hiring decisions. … read more

Confused about hiring employees vs. contractor? With free downloadable cheatsheet

29th January 2018   .   9 minutes read

Please don’t make the mistake of thinking that employees and contractors are basically the same thing. They aren’t. Here I explain the differences and why it's important. You can also download my free guide!… read more

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