Monthly HR Support

Perfect for UK businesses with between 5 & 250 employees looking for a dedicated HR Director, but in a flexible, affordable & convenient way


  •  Modern HR Support on an ongoing basis, from just 4 hours per month
  •  An experienced HR Director as part of your management team
  •  HR strategies designed to boost team peformance, morale & profit
  •  Someone to lead ALL your HR activities, to save you time
  •  Expertise to prevent you from making costly legal mistakes 
  •  Additional support for your team members
  •   Mostly virtual support, but someone who will come to your office when needed 
  •  No long-term commitments or tie-ins


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I'm an experienced and qualified HR Director. Pretty much all my work comes through referrals. Here's some examples of the results I've achieved for my clients

  •  Saved one company £40,000 in one month, simplying by identifying duplication in roles
  •  Exited an employee that had been negatively impacting my client's team performance for years
  •  Reduced employee turnover by 25%, through identifying pain-points and creating an employee recognition scheme
  •  Transformed a dysfunctional leadership team into one that was thriving 
  •  Designed a management training programme that boosted confidence and skills by 100% of participants 
  •  Saved my client 20 hours a month of his time, by taking on all the HR activity and queries


Here's a few things my clients have said about me

"Mandy is a dream to work with. We worked together at a very difficult time in my business when I really needed some support with staffing and managing challenging situations, Mandy made the process clear, calm and professional, she is incredibly skilled at what she does"

Jessica Rose, London Jewellery School


 "HR Refresh and Mandy has been a perfect HR partner for our company. Not only has her service been able to take all HR related matters off our very busy plate but helped and guided us in the very important employee strategy. Her service helped us with all our hiring documents, policies and process" 

Gautum Pandey, CopoFi


"Mandy was so helpful, understanding and knowledgeable. She talked through all the issues clearly and I had trust and faith in her guidance. Could not recommend higher!!!! Thank you"

Alison Marriot - Founder of Kingfisher


“Mandy has coached me on various areas within my business including engaging the team, disciplinary procedures, hiring my dream team and so much more. Running a business and a team can be lonely, Mandy has always made me feel that she cares as if my business was her own. Whilst giving me professional, honest advice she makes me believe in myself and the choices that I am making. Since working with Mandy I have gained a new sense of clarity and confidence for my business. It is so refreshing to work with someone that has your interests at heart and you know is always giving you the most professional, legal advice”

Michelle O'Neill - Founder of Purity


"Like many small companies, we didn’t fully appreciate HR. While we knew we needed the basics as an employer, we always viewed additional HR services as something that would be costly for our business. However, spending just a few hours with Mandy at HR Refresh completely opened my eyes to why HR is just as important in a small business, and how it actually doesn’t have to cost the earth. From the outset it was clear Mandy had done her research on our company, and she had the knowledge and experience to advise what we needed to do to make sure we had the right policies in place. As a result, Mandy has provided us with a policy package specifically tailored for our business which will support us and our employees as we grow. I would absolutely recommend Mandy and HR Refresh, she certainly made my experience hassle free, easy and more affordable than hiring someone"

Tom Marren - MD at Coventry Scales 


"I had the pleasure of working with Mandy very quickly after joining Argos. I found her very supportive in trying to do things in a very different way to deliver transformation and change. Mandy has great experience and knowledge, and combined with a great vision of what good likes, and the role that HR can play within the organisation can really makes a difference. Shed helped to deliver sustainable progress and change, no easy task. Mandy ensures colleagues and capability are at the heart of what the business does and is balanced, focused and very supportive personally and from a business perspective"  

John Cooper - Commercial Director, Argos 


"Mandy was an invaluable business partner, guide and coach during my time as CIO at Pearson. During that time we undertook a major strategic organisation across more than 2000 employees, revamped the global senior leadership team and recruited over 100 new positions. Amanda also led a full review of all our HR & Talent strategies implementing and improving processes, systems and reviews. Most notably she aligned benefits across all continents, undertook a full performance and talent process update and implemented a new approach to recruitment and peer to peer reviews. Mandy is precise, thoughtful and innovative. She never shies aways from hard problems or conversations and quickly becomes a key member of any management team"  

Genevieve Shore - CIO Pearson 


"Mandy is an extraordinarily passionate, hard working, and dedicated Human Resources professional who aims to improve every aspect of Pearson, especially our People. She is well-versed in her field from a technical perspective and has worked tirelessly with her team to improve our people policies while helping us drive a performance-based culture" 

Doug Schmidt - CISO, Pearson


"Mandy is one of the very best HR professionals I have had the pleasure to work with and a great colleague. Professional, committed, smart and creative, she steered the organisation successfully through an unprecedented period of change. Mandy and her team were role models for the rest of the global HR organisation"

Tom Glover - Communication Director, Pearson