Want flexible, affordable & convenient HR Support?

Then you're in the right place. 

My name is Mandy and I'm a Flexible HR Director for multiple small businesses (up to around 300 employees). You can access my knowledge and years of experience working for big corporates like Pearson Plc and Argos as well as small businesses like the Roundhouse in London, for just a fraction of the price it costs to hire someone and on a pay-as-you-go basis.

How can I help you today? 

If you want to successfully grow or transform your business, you need the expertise of an HR Director

Why? Because success in business is all about people. In fact everything you do is only as good as the people who work for you. It’s their ideas, skills and dedication which is the key to your competitive advantage. They’re the ones making the magic happen - so long as their needs are being met.  

So, whether you're a tech start-up, wanting some help to set up your HR function; Or you're a business that already has a small HR team, but you need the strategic expertise of an HR Director to take your business to the next level, I can enable you achieve your goals faster and avoid making costly mistakes. 

My Expertise

I am experienced in creating game-changing HR strategies designed to accelerate your business goals. This involves a full audit on your business to identify your opprtunities and pain-points

I love being part of rescue missions. This is where we'll work together to transform your business, team and culture from failing to thriving and build a happy, high-performing team

Problem solving

Tricky employee issues can drain your time and energy and can keep you awake at night. I offer real-world experience and advice, (not text book answers) to help you solve them. 

Legal compliance

Don't be overwhelmed by your legal responsibilities. Let me check your doing the right thing and create bespoke employment contracts and policies - so you have peace of mind you're legally compliant

team effectiveness

 Let's figure out how you can build a more profitable team. We can work together to identify the opportunities to improve how people work together as well the things that are holding you back  

hr management

Let me set up (or manage) your HR Function, so you can focus your attention on running your business and delighting your customers. I'll be a key player on your management team

Want to work together?

In case you're not convinced, here's a few things my clients have said about me

"Mandy is a dream to work with. We worked together at a very difficult time in my business when I really needed some support with staffing and managing challenging situations, Mandy made the process clear, calm and professional, she is incredibly skilled at what she does"

Jessica Rose, London Jewellery School


 "HR Refresh and Mandy has been a perfect HR partner for our company. Not only has her service been able to take all HR related matters off our very busy plate but helped and guided us in the very important employee strategy. Her service helped us with all our hiring documents, policies and process" 

Gautum Pandey, CopoFi


"Mandy was so helpful, understanding and knowledgeable. She talked through all the issues clearly and I had trust and faith in her guidance. Could not recommend higher!!!! Thank you"

Alison Marriot - Founder of Kingfisher


If you want to speak to me urgently to get some advice, you can book an appointment online and choose a date and time that's convenient for you. Alternatively, you can book a free consultation to discuss what you need and how I can help you. 

There are no lengthy contracts. I charge you on a pay as you go basis and you can cancel anytime.

Not ready to get in touch yet? Then why not join my FREE Facebook group - where you can get tips on hiring, firing and inspiring your team. Click here to join. 

Frequently Asked Questions 

Who do you work with?  

I work mostly with entrepreneurs and small business owners (with up to around 300 employees). However, I also provide support to other HR professionals, Operations Managers & Office Managers. 

Are you qualified to help me?  

Yes. I have a degree in Human Resources, a masters in HR & Employment law and I’m FCIPD qualified. I have led large teams myself, so I know the challanges that come with managing people

How much does it cost?  

It really depends on what you need and your budget. I'd be happy to provide you a quote, based on your requirements. You can book in a free consultation with me by clicking the button below.  

How can I get urgent HR advice?  

When you have an urgent issue it can't wait. Which is why you can book a 1 hour session online for £199 and choose a date and time that's convienient for you. No more waiting around