Inspire your team!

Get Educated

Get Empowered

Get Equipped

Take a moment and imagine a world where you could…

Intrigued? Let me tell you a bit more about what I can offer you.

My name’s Mandy

With over 15 years’ experience in HR & People Management, I’ve figured out the strategies that truly work when it comes to creating a happy, high performing team, and getting the best out of people. I work as a HR Flexible Director for small businesses, charities and tech start-ups, and I bring a modern approach to HR based on what I know works in the real world.

My expertise

HR Strategy & Talent Management
HR Rescue (business transformation)
Solving tricky employee issues
Management Development
Performance Management
Contracts & HR Policies

Choose from

HR Advice & Templates
From just

Choose from a 1-hour call to solve a tricky employee issue or HR Templates like Contracts & Policies

Visit my Shop
Group Mastermind
From just

Are you finding it lonely or difficult, running a business and managing a team? If so, let's change that.

Find out more
Monthly HR Support
From just

Perfect if you want a dedicated HR Director as part of your team, from just 4 hours per month

Find out more

Why choose me?

  1. I'm innovative

    I'm not your typical ‘old school’ HR professional. I'm a forward thinking HR Expert that loves to create innovative solutions that work in the real-world (not text book answers). I have a can-do attitude and positive energy.

  2. I'm trustworthy

    I'm committed to the highest standards of ethical conduct and confidentiality and conduct myself with integrity and honesty. I would never do anything to jeopardise trust and believe in always treating people with dignity and respect.

  3. I'm experienced

    I've worked as a HR Director for big corporates like Argos and Pearson plc. And for multiple small businesses across retail, hospitality, beauty and for tech-start ups and charities. I'm also fully qualified. So you're in safe hands with me.

Kind Words

Mandy is one of the very best HR professionals I have had the pleasure to work with. She is professional, committed, smart and creative.

Tom Glover, Communications Director

The key to Mandy's success lies in the fact that she really cares about people. What shines through is her kindness and respect for others.

Anna Evans, Pearson

I would absolutely recommend Mandy and HR Refresh. She certainly made my experience hassle free, easy and affordable

Tom Marren, Managing Director - Coventry Scales

It can be hard running a business on your own and having HR support on your side is not always the first investment you think of but working with Mandy is worth every penny.

Jessica Rose, Founder of London Jewellery School

Mandy is precise, thoughtful and innovative. She never shies aways from hard problems or conversations.

Genevieve Shore, Director

After I spoke to Mandy I felt like a weight had been lifted from my shoulders. I would highly recommend this service to any small business owner

Lee Wood, MD - Sound Publishing

We would highly recommend HR Refresh for the professionalism and thorough service and care in supporting our business and providing valuable guidance

Mark Bradley, NFEx Markets


Below you'll find answers to the questions we get asked the most

  • Who do you work with?

    I work mostly with entrepreneurs and small business owners (with up to around 300 employees). However, I also provide support to other HR professionals, PA’s, Operations Managers & Office Managers. 

  • Do you offer one-off HR Projects?

    Sometimes, if I have capacity. Get in touch and let me know what you’re looking for and I’ll see if I can help. Please do email me at or give me a call on 07713931034. 

  • Are you qualified in HR & People Management?

    Yes. I have a degree in HR, a masters in HR & Employment law and I’m FCIPD qualified (which is the highest level you can get). I have led global teams of around 25 people.

  • Who are your clients?

    I don’t like to publicly name all my clients, when they’ve come to me for confidential advice. I’ve also signed non-disclosure agreements because we’re working on exciting projects with a confidential nature. 

  • Where are you located?

    I’m based in Milton Keynes, however I travel regularly to London – which is 30 minutes away on the train. However, I also work virtually with some of my clients which means that I can provide support to most UK businesses. 

  • Can I get in touch, if I have a question?

    Yes, of course. If you’re looking for something specific or you have any questions about what I can offer, you are welcome to book in a 15 min free consultation, request a quote via the contact page or email me:

  • Can I read more about your career history?

    Yes absolutely. Before I set up HR Refresh, I worked as Head of HR for Argos, and before that as a Global HR Director at Pearson. You can take a look at the About page, or view my LinkedIn profile, which is here.

  • How do I join your free community?

    My FB community is called Hire, Fire & Inspire. It’s a place to ask me quick questions on any topic relating to HR and People Management and get my tips and strategies. You can join here.